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The Professional Team.

At PBS, we're in the business of delivering reliable
solutions that make office life easier. The PBS
service experience is unlike any other, and it's
why we're NWA's leader in office technology.

SERVICE EXPERIENCE SCORECARD THRU 12/2011

1.4
avg. service
response time
(last 60 days)

87.2
first call
effectiveness
(last 60 days)

89.4
on-truck
percentage
(last 60 days)

Vision & Values

Certified Experience

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