The Professional Team.
 
At PBS, we're in the business of delivering reliable
solutions that make office life easier. The PBS
service experience is unlike any other, and it's
why we're NWA's leader in office technology.
SERVICE EXPERIENCE SCORECARD THRU 1/2012
1.4
avg. service
response time

(last 60 days)
87.7
first call
effectiveness

(last 60 days)
89.2
on-truck
percentage

(last 60 days)
Our Experience

For more than 25 years, PBS has been serving the office technology needs of Greater Northwest Arkansas. Our field personnel are some of the best in the business... with our technicians now averaging more than 10 years of service with the PBS Team.

Certified & Equipped

We’re making investments in our expertise & abilities every year – in the form of ongoing education & training for all PBS Team members. It’s all part of the PBS commitment to excellence, and it’s one reason why we’re Northwest Arkansas’ leader in office technology. Our certifications include recognition from these partners (to name a few):