Professional Business Systems : Service - The Professional Team provides copiers, printers and other business solutions for Rogers, Bentonville, Fayetteville, Springdale and the rest of Northwest Arkansas.

The Professional Team.

At PBS, we're in the business of delivering reliable
solutions that make office life easier. The PBS
service experience is unlike any other, and it's
why we're NWA's leader in office technology.

SERVICE EXPERIENCE SCORECARD THRU 1/2012

1.4
avg. service
response time
(last 60 days)

87.7
first call
effectiveness
(last 60 days)

89.2
on-truck
percentage
(last 60 days)

Vision & Values

Certified Experience

Guaranteed

Service, Guaranteed

The service experience is better at PBS (and it’s not by accident). Because you’re our priority, we guarantee that we’ll be there within 4 hours of your service call. Any business day – anywhere in the Greater Northwest Arkansas area – or your monthly service fee is on us.

The PBS Service Experience

It’s your office, and you can’t easily afford downtime. At PBS, we’re doing several things to maximize our responsiveness seven days a week:

24/7/365 Availability

First Call Effectiveness

Available Inventory

On Truck Percentage

Service Vehicle Fleet

Actual Response Time

Call us anytime. Weekday or weekend, we’ll answer, and we’ll promptly schedule a service call. Any day of the week – all year long, we’ll log your needs & escalate critical issues to insure your office runs smoothly.